armandorpg5@gmail.com asked 3 years ago On desktop the fields in select format appear normally but on mobile (chrome browser) it is styled without CSS
1 Answers
armandorpg5@gmail.com answered 3 years ago if you don\’t have the update, I would like to know how to refund…
Kamal Ahmed
Staff replied 3 years agoOnce you remove your rating then you can ask for refund from the following link. If you do not remove your rating then I wont accept your refund request because you are not eligible according to envato refund policy. You can read the full policy on their site from the following link. By the way, I will still accept your refund request if you remove the rating.
Refund policy(last para) : https://themeforest.net/page/customer_refund_policy
New refund request: https://themeforest.net/refund_requests/new
the library that we used does not support mobile. we are working on replacing it in next update asap. we are happy to refund you if you do not want the template and kindly remove or edit your review on themeforest. thanks
Hi, is there any forecast for this update? and on the demo site on the smartphone, the visual is working ok, and because when I do it on my hosting with the original files, it doesn’t have the aesthetics and functioning of the select fields and the bug JS
You can see the site on live using your phone how it looks. and we do not have any fixed time for the update but we are working on it.