Please accept our apology. We never delay like this. your ticket was hold for a developer to check but he is on leave so we missed to this ticket unfortunately. Regarding your query, we do not provide customization service. We just sell the template as it is. If there is any feature shown on the demo but does not work on your end, then we fix the issue. This is what is covered in the support. If you want a menu like other item, then you need to hire a frontend dev to customize that for you. We could provide that service free out of courtesy but our dev is on leave. So we can give extra customization service.

yeah